WebProviding all the advantages of Engage’s real-time capabilities, the integrated solution supports real-time voice and screen recording and monitoring for QM, real-time recording assurance, real-time PCI assurance, real-time authentication and fraud prevention, and real-time analytics. Reliability – End-to-end resiliency and security WebUse the Engage plugin to show either an invite or an offer via the following methods: Calling the Engage.invite command Calling the Engage.offer command Namespaces The Engage plugin uses the following namespaces. Screenshots Engage Invite Engage Offer Configuration The Genesys Multicloud CX plugin doesn't have any configuration options.
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